The Revolution of Product Experience

For the last two decades, our unwavering focus has been on the customer and their ever-evolving experience.

But now, it's time for a paradigm shift, a revolt against the relentless pursuit of customers, the quest to predict their behavior, and the constant mapping of their journey across a variety of new channels.

The customer journey remains an essential part of the equation, but the question is, how do you regain control?

We're standing at the crossroads—either bound by the journey's complexities, and costly unpredictability, or joining the PX revolution and regaining control. After years of chasing customers to deliver outstanding customer experiences, learn how brands and retailers like you are joining the revolution to find a better way.

 

Elvira Pfeffer works as a Senior Customer Success Manager at Akeneo. She has been looking after customers from EMEA Central for almost two years now. She feels right at home in an international working environment, having spent numerous periods living in different countries. After initially gaining experience in consulting, she joined Akeneo. She works hand in hand with customers, advising them on a strategic level and accompanying them on their path to success with the Akeneo PIM. Apart from that you can find her speaking at conferences, webinars and masterclasses.